Training & Development - Skipton Building Society Branch

Together we all get on

We believe we've something special at Skipton. That's why, in return for the enthusiasm, drive and dedication that everyone here displays, we offer real scope for personal growth and a broad range of career opportunities, supported by comprehensive ongoing development.

This begins with an induction period that we aim to make as informative, and enjoyable, as possible. The first step on your development journey, it will get you off to the best of starts and provide you with all you need to know, including our expectations and the way we work.

Join us in a role with responsibility for other team members, and you'll also take part in our four-week Leadership Programme, which will cover key topics including leadership styles, staff development, motivation, coaching and performance management.

Initial training for our customer advisers involves spending time at our Head Office, usually two periods of four days over two weeks in your first three months. The first module will introduce you to our approach to customer service, our culture and the sales process, and will equip you with an understanding of our values, our vision and the features of our products and services. The second module will give you a basic understanding of our mortgage and protection products, and show you how to recognise opportunities through telesales activity.

Once you have been with us for a while, further development opportunities are open to customer advisers looking to make a move into branch management via our highly regarded Fame Academy.